February 16th, 2007
Some Thoughts/Advice on Web Design
Top Failures of Web Site Design:
1) Content – Not enough, too much, out dated, hard to find, not arranged logically
2) Focus on technology over function or message – Having “cool stuff” on your site is not enough, your site must communicate clearly and function smoothly, technology should just enable those things.
3) Wrong use of communication means or playing to the wrong audience – Having a tech savvy site for non-tech savvy customers or, on the other hand, babying tech savvy customers so much that they feel restricted. Or having too small of fonts, having a “dynamic and cool site” when you need a “calm site.”
4) Modeling your website off someone else – Whether it’s your competitor or an organization in a totally different field, it always bad to model your site off someone else’s. Your needs and your client’s needs are unique – start there. Using other people’s stuff stunts growth and inhibits innovation.
5) Using your website as a printed piece – Use the web as the dynamic medium it is. Printed materials, billboards, commercials can’t be targeted like web information can. Make sure you’re communicating in a targeted way.
Some Tips:
Ultimately you should find a web professional you can trust – an english teacher doesn’t fix the transmission on their car, a professional athlete doesn’t milk their own cows… they let professionals in the other field do their job because they know how to do it best, however… here are some tips:
Who are you trying to target with your site? New or existing customers? What percent either way? (and saying 50/50 is a copout and a lie, it’ll be tilted at least slightly one way or the other… and it matters. It’ll affect your design.)
What the logical arrangement of information on a site might be for you, may not be logical for your customers. To get around this I suggest trying to get into the heads of your customers. Profile 3-5 people who would be using your site (names, ages, life stages, etc) and then roleplay – think about “What would I want to know if I were this person, what would I be concerned with, how would I approach the site?”
What are the top three messages you’re trying to convey through your site? In what ways can you convey those?
